Rental Policy
SURREAL SUITS RENTAL Policy
Thank you so much for choosing Surreal Suits for your Show DAY!
All Surreal Suits are fully stoned suits with all possible upgrades - molded cups, rhinestone back connectors, neck/back adjustable sliders, padding/stuffing...everything you may need to have an optimum show day experience!
2 WEEKS TERM, every additional week $50 (2 additional weeks MAXIMUM extension)
LATE fee $75
Damage fee $50 (reparable condition)
Damage fee (beyond reparable condition) – $ full retail value (up to $800)
Refundable deposit $100
Rental Fee - $180-$200
All suits come with complementary padded push-up inserts and teddy bear polyester stuffing.
Please be advised that suits are rented on a first-come, first-served basis. Your order isn't confirmed until we receive signed paperwork. We'll hold the suit for one week after sending the paperwork for signatures,. If we don't receive the paperwork by the requested date, the suit will be returned to the rental rack and is made available for others to rent.
- To secure your rental suit, please provide the following: deposit, show date, show name, signed rental agreement, CC authorization, valid form of ID and Instagram handle are REQURED to reserve the rental suit. The suit will be shipped out in advance.
- All suits must be returned clean, please do not delay washing the suit after your competition. See cleaning instructions included with your suit. All suits that are returned cleaned improperly will be charged a $50 cleaning fee.
- When putting on your suit, please exercise caution as the connectors are a fragile component. Although we use high-quality connectors, they still require gentle handling. Avoid twisting or tugging hard on them, and always stretch the suit fabric first. If the connectors break during use, you will not be held responsible, but a $50 (reparable damage fee) will be applicable, Please notify us promptly.
- A $100.00 refundable deposit is required. All rental suits are paid via Invoice sent by us. (Refund issued after suit is returned, inspected, and deemed undamaged) Suits will be inspected post -use, and damage caused by the renter will incur fees at our discretion (see fee section for details)
- ABSOLUTELY NOT ALLOWED - Please DO NOT APPLY ANY GLUE, bikini adhesive or bikini bite etc. to rental suits.
- No modifications/ alterations are permitted. The suit must be returned in its original condition, and any damage will incur a restoration fee. Only the renter is authorized to wear the suit; lending it to another competitor will result in additional rental fee.
- If you cancel your competition plans or it is canceled due to unforeseen circumstances, please notify us immediately. Store credit will be issued, and the suit must be returned according to our standard protocol.
- Prior to ordering. Please make sure to read the suit description and confirm it is your correct size as no further adjustments or alterations can be made to rental suits, connectors can be replaced for $70 fee. Not all connectors can be replaced due to a specific suit(s) design. Please email us to see if the suit you selected can be altered. NOTE: These are rental suits and are made using standard patterns and therefore custom fit is not guaranteed. If the suit does not fit, we must be contacted within 48 hours (about 2 days) so we can do our best to fix the fitting issue. Surreal Suits, Bikinis by Rosie LLC or Ruzaliya Garipova will not be held liable for athletes placing in the show due to the color, design or fit of the suit.
- Rental suits shipped out 3-5 business days from order date. Rental term starts from the DELIVERED date (per tracking) or RECEIVED in person date and ends from shipped back to us date.
- Include your height, weight, hip, waist measurement, so we can fit the bottoms to your measurements.
- RETURNING SUITS: The suit must be returned in its original condition along with return form included. Renter is responsible for shipping charges both ways. It is your responsibility to make sure the suit gets delivered back to us. SIGNATURE and TRACKING are A MUST!!! All suits must be received no later than 5 days after your competition. If you need to request an extension, we must be contacted ASAP. After the 2-week term expiration, every additional week is $50 per week, 2 additional weeks MAXIMUM, if the suit is not returned after 4 weeks, full retail value will be charged to CC on file. Please email us back to bikinisbyrosie@gmail.com tracking and signature is required. If you fail to require signature, all lost suits will be charged full retail value to your payment method on file.
- You love the suit so much that you do not want to part ways or need it longer than anticipated? Buying it is ALWAYS an option, just email us for pricing! Rental suits can be purchased at below retail value.
- YOU will be charged full retail value of the suit ($up to 800) in the event of - 1) suit not returned on time or lost, 2) suit returned damaged beyond repair 3) stained suit (stains other than competition tan)
- Please allow 7-10 business days for us to process suit returns. The suits will be inspected and the deposit will be released accordingly.
Cannot wait to see you shine on stage in the Surreal Suits!
Please tag us on social media so we can follow your journey - Instagram @surrealsuits @surrealsuitsrentals #surrealsuits #surrealsuitsrentals #bikinisbyrosie
Thank you for choosing us for your competition rental needs!
Rosie